Warranty Policy

At The North Breeze, we stand behind the quality of our products.
If your item arrives defective or develops a manufacturing issue within 30 days of delivery, we’ll make it right.

What’s Covered:
Manufacturing defects

Faulty materials or poor craftsmanship

Issues that prevent normal use of the product

What’s Not Covered:
Damage caused by misuse, accidents, or improper handling

Normal wear and tear

Loss or theft

How to File a Claim:
Contact our support team at support@thenorthbreeze.com within 30 days of delivery.

Include photos or a video clearly showing the defect.

Our team will review your request and offer a replacement or refund if the claim is approved.

We may request the item be returned before a refund or replacement is issued.
Please note: Items must be unused and in their original condition to qualify for warranty service.