Shipping Policy
We ship across Canada using trusted delivery partners to ensure your order arrives safely and on time.
Order Processing
Orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Options
- Standard Shipping: 8–15 business days (flat rate or calculated at checkout)
- Express Shipping: 3–7 business days (available at an additional cost)
Delivery times may vary depending on your location and external factors.
Import Duties & Taxes
All orders are shipped from outside Canada.
Please note:
- Your order may be subject to import duties, taxes, and handling fees upon delivery.
- These charges are not included in the product price or shipping cost and are the responsibility of the buyer.
- Fees may vary depending on the destination province and the total value of your order.
- Customs processing may also impact delivery times.
We recommend checking with your local customs office for more details on possible charges.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can monitor the delivery status using the provided link.
Shipping Delays
While we strive to ensure timely delivery, we are not responsible for delays caused by:
- Weather conditions
- Customs inspections
- Carrier-related issues
However, we are happy to assist you in resolving any delivery concerns.
Incorrect Address
Please double-check your shipping information before placing your order.
Orders returned due to an incorrect or incomplete address may incur additional shipping charges.